Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sweetgh29
Newbie

Re: In-Channel subscription billing questions

Why am I being billed $13.84 a month for your service? For the past 2 months, you are taken money from my account, don't know how u got that information.

0 Kudos
1 REPLY 1
HDMIGuy
Roku Guru

Re: In-Channel subscription billing questions

@sweetgh29 Login to your Roku account on a phone or computer and check your subscriptions.  When/if you find a subscription you can unsubscribe there.  If you have no subscriptions listed in your Roku account the charge is not from Roku and then I suggest you communicate with your financial institution.

0 Kudos