Hi @kmstigall,
Greetings from the Roku Community!
We appreciate you reaching out to us regarding your channel access for your Disney Plus subscription on Roku. Please ensure that you have an active account and try selecting "Forgot Password?". You can check your inbox for an email from Disney Plus that is subject to your one-time passcode, verification, and creation of a new password.
If you still can't access your account on the Disney Plus channel, kindly contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. Select Accounts, Payments, and Subscriptions to be directed to their contact information. You may also try reaching out directly to Disney Plus.
Let us know if there's anything else that we can do to assist. Thank you!
Best regards,
Eunice
Eunice L.
Roku Community Moderator
