Account, payments & subscriptions

[ilmk118]

I'm trying to redeem 3 months free of paramount + from a monopoly win and it won't let me enter the code anywhere. help?? I don't want the channel otherwise!

[renojim]

You probably have to do it on the Paramount+ site, not on your Roku.

https://www.paramountplus.com/

[janet444]

It's lousy that Roku didn't reply. I just bought a new device and I'm supposed to get a free 3-month trial of Paramount+. They sent me to a page that does NOT offer a 3-month trial of Paramount+. I could get a one-week trial and there are other offers - soooo many offers. But not that one. I'm surprised there aren't more complaints about this! Did you ever get the free trial?

[ilmk118]

No I didn't! nothing worked so I just gave up haha

[Anonymous]

Hi @ilmk118

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[janet444]

That's crazy. I'm glad someone from Roku finally replied.

[janet444]

Thanks, Liana. I'll give that a try. I couldn't find a single way to contact Roku other than to contact their legal counsel! So it's helpful to have that link.