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Judy74
Level 7

Notifying me with issues re payment before payment is even due?

How do I speak or email someone who can help??

My payment isn't due (auto pay) until the 13th of each month and on the 12th of each month I get message on TV screen that they are having trouble processing my payment, please update??

 

What is the issue??

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renojim
Community Streaming Expert

Re: Notifying me with issues re payment before payment is even due?

You should start at https://support.roku.com/contactus .  Choose the option for "Account, payments & subscriptions".

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