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Rooked
Newbie
‎07-07-2023 06:38 PM

Misled by Fubo and Roku cost me more than I spend on Dish per month

Fubo and Roku are misleading. I clicked on "Do Not renew this subscription at the end of the 7 day trial," but I was charged $99 for the month because I surmise I cancelled it with Fubo but NOT with Roku. Grrrrr... I can't afford this BS. I was sure I did the correct thing! 

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1 REPLY 1
RokuEuniceL
Retired Moderator
‎07-10-2023 12:03 PM

Re: Misled by Fubo and Roku cost me more than I spend on Dish per month

Hi @Rooked,

Welcome to the Roku Community!

We understand you are having issues with a subscription that is not supposed to charge you much. We're happy to help. To be better assisted with your subscription and billing concerns, you can reach out to our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.

All the best,

Eunice

Eunice L.
Roku Community Moderator
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