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Prometheus
Newbie

HDMI extender did not arrive

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After my roku started overheating, I ordered the HDMI extender. It said wait 3-5 days, but never arrived (that was on March 26th) 

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makaiguy
Community Streaming Expert

Re: HDMI extender did not arrive

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There's nothing special about the Roku HDMI extender, it's just a short (4 inches or so) HDMI extension cord with an HDMI plug at one end and an HDMI socket at the other.

You may be able to find an HDMI extension locally or at a non-Roku online vendor and get one faster than waiting for Roku to process your order and ship it to you.  Or use a female-to-female HDMI connector to connect your Roku Stick to a regular (non-extension) HDMI cord.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: HDMI extender did not arrive

Jump to solution

There's nothing special about the Roku HDMI extender, it's just a short (4 inches or so) HDMI extension cord with an HDMI plug at one end and an HDMI socket at the other.

You may be able to find an HDMI extension locally or at a non-Roku online vendor and get one faster than waiting for Roku to process your order and ship it to you.  Or use a female-to-female HDMI connector to connect your Roku Stick to a regular (non-extension) HDMI cord.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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