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Janine1222
Newbie
‎07-04-2023 03:03 PM

Charged for WarnerMedia and CBS Interactive

I am being charged $17.05 monthly for WarnerMedia when it’s not in my subscriptions.  I am also being charged $10.65 for CBS Interactive which is not in my subscriptions also.  How do I stop it, and I want a refund.  it’s impossible to get in touch with a human to help me!!!

1 REPLY 1
RokuERey
Retired Moderator
‎07-04-2023 04:02 PM

Re: Charged for WarnerMedia and CBS Interactive

Hi @Janine1222,

A warm welcome here in the Roku Community!

We appreciate you getting in touch about these unrecognized charges in your account.

For account and billing concerns, it may be more effective to get help from our Billing team. You can contact them at Roku support, then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

Best regards,

Rey

ERey.
Roku Community Moderator
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