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jguerra2735
Level 7
Wednesday

Billing Dispute/Customer Service

I would like to speak to someone regarding the over charge of $74.99 on my account, that has been going on for months.   

Please contact me ASAP

jguerra2735 @yahoo.com

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3 REPLIES 3
RokuLianna
Community Moderator
Community Moderator
Wednesday

Re: Billing Dispute/Customer Service

Hi @jguerra2735

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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Bballsteve007
Level 7
Thursday

Re: Billing Dispute/Customer Service

I just had $99.99 taken from my checking. My monthly bill is no where near that amount. Fix it please

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renojim
Community Streaming Expert
Thursday

Re: Billing Dispute/Customer Service

@Bballsteve007, you need to contact support.  See the post right above yours.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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