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Being charged twice a month for discovery plus

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Every month I’m being billed twice for one account of discovery plus. The account through Roku is linked with the account through discovery ( when I cancel one, the other one cancels). 

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RokuEuniceL
Retired Moderator

Re: Being charged twice a month for discovery plus

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Hi @dlnoble1955,

Greetings from the Roku Community!

We appreciate you reaching out to us regarding your billing inquiries on Roku.

To be better assisted, kindly contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. Select Accounts, Payments, and Subscriptions to be directed to their contact information.

Let us know if there's anything else that we can do to assist. Thank you!

Best regards,

Eunice

Eunice L.
Roku Community Moderator

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RokuEuniceL
Retired Moderator

Re: Being charged twice a month for discovery plus

Jump to solution

Hi @dlnoble1955,

Greetings from the Roku Community!

We appreciate you reaching out to us regarding your billing inquiries on Roku.

To be better assisted, kindly contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. Select Accounts, Payments, and Subscriptions to be directed to their contact information.

Let us know if there's anything else that we can do to assist. Thank you!

Best regards,

Eunice

Eunice L.
Roku Community Moderator
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