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Sheppard51
Newbie

Amount of charges Thai I was ch

I am tired of being charged for channels I don't have, CBS, Peacock, Paramount and all together is almost 40.00 dollars. Now I know that is absolutely crazy so I'm going to get my  to look into this matter for and I don't even have the channels I'm not going to change my bank card again just because you want to charge me for channels I don't have. 

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HDMIGuy
Roku Guru

Re: Amount of charges Thai I was ch

@Sheppard51 Login to your Roku account on a computer or phone.  Find your subscriptions and cancel those you do not want.  If you can't find your subscriptions in your Roku account you either have a second Roku account or the subscriptions are not from Roku.  While you are logged into your Roku account I suggest you set up a pin to make purchases.  For your information I am not a Roku employee but just a Roku user like you.  If you can not find the subscriptions in your Roku account try logging into Peacock, Paramount Plus, etc... to see if you can find where you subscribed.  Just removing a channel from the home screen on a Roku device will not cancel a subscription.

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