Account, payments & subscriptions

[Didee72]

be careful   just got scammed for $200    thru ruku they hacked my amazon account so could not sign in   they are very good at what they do   since could not get into my account assumed they were legit  as after i gave them my money they got my tv working     so they did it tru my tv   trying to set up prime   

[RokuCarly · Accepted solution]

A warm welcome here in the Roku Community, @Didee72!

Thank you for bringing this to our attention. 

In this instance, it is highly recommended to contact our Account and Billing team for further assistance, as they would be more than willing to sort this out for you. Choose the Account, payments & subscriptions category and you should have the option to talk, chat, or email one of our live experts.

We hope you get everything sorted out soon!

Best regards,
Carly