Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
dennisblackweld
Newbie
yesterday

Accidentally setup a second Roku account .

Our Roku stick quit working and I got the Roku Express 4K+ | Roku Streaming Device 4K/HDR, Roku Voice Remote, Free & Live TV.  But I couldn't get into the original account (probably due to operator error) and used a different email (new account) to start.  All the recordings on Sling went away. So how can I merge both accounts to the original first one without getting double billed?  It's a mess.

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
2 hours ago

Re: Accidentally setup a second Roku account .

There's no way to merge accounts.  Did you subscribe to Sling through Roku on two different Roku accounts?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
Need Assistance?
Manage your subscriptions by logging into your Roku Account.