I have a 10.96 charge each month and I don't know how to get this gone. My old roku device crashed and I'm hoping it's not on there but may be. But I need to know how to cancel or what this charge is because I don't pay for roku subscription.
@Jc412, we tried reaching out to you privately but it looks like you currently don't have your settings here on Community set to receive private messages. Instead, we'll be sending you an email in order to move forward. Thanks for your patience!
Hey there @Alessia, don't worry we are happy to help get to the bottom of these charges. We are going to reach out to you privately to collect some more information to help us investigate further, please be on the lookout for our message.