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Ampoe0113's avatar
Ampoe0113
Reel Rookie
3 years ago

YouTube App Unusable After Update on Roku TV

After the update on 3/18/23 I haven’t been able to use my YouTube app on my Roku TV at all. I’ve been on support chat multiple times to fix the issue, but I keep getting the “no memory available” mes...
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Ampoe0113's avatar
Ampoe0113
Reel Rookie
3 years ago

There are no unused channels, the only channel on my tv for years has been YouTube. I did perform a factory reset and that’s the issue - I can’t download the YouTube app to even troubleshoot it anymore. I left my tv unplugged for 5 hours today after performing a factory reset (again) and still not able to download due to the memory error message. 

renojim's avatar
renojim
Community Streaming Expert
3 years ago

Ampoe0113, I don't know if it will help, but try creating a new Roku account with a different email address and link the TV to the new account after you factory reset it.