Forum Discussion
It only happens on YouTube. The problem began a few days ago just after an update that changed a few minor things about the interface - the most noticeable being that prior searches appear horizontally along the top rather than vertically on the left like they did before. Powering off and restarting the unit didn't fix the issue.
My screensaver is set to engage after ten minutes. But a paused YouTube video bails out in just two or three minutes to the main screen. If you hit the back button to halt playback and return to the previous menu, then leave it there instead of on a video paused mid-play, it will not exit automatically even after the screensaver kicks on.
Hmm... exiting to the Home Screen is usually an indication of a channel/app crashing. Since it's only happening in Youtube, try the usual remove/restart/add routine:
Highlight it on the Home Screen and press * on your Roku remote and choose "Remove channel". Then restart your device from Settings->System or Settings->System->Power, as appropriate. Add the channel again. Don't skip the restart step or do the steps in any other order.
What version of the Youtube channel/app do you have? Highlight the icon on the Home Screen and press * and the version should be displayed.
- chrisjdel3 years agoReel Rookie
It worked. Handy tip for an app that stops working properly, thank you.
- 944play3 years agoChannel Surfer
I am having the same YouTube-crashing-while-paused issue. It happens after five minutes paused every time. Deleting the app, restarting the Roku, and reinstalling did not resolve it.
YT version is 2.23 build 115025125
- RokuJohnB3 years agoCommunity Moderator
Hi 944play,
A warm welcome here in the Roku Community!
It seems like you're doing a great job troubleshooting the issue on your YouTube channel. No worries; help is here. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.
If the problem still persists, please let us know.
All the best,
John