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chrisjdel's avatar
chrisjdel
Reel Rookie
2 years ago

YouTube app rapidly times out and quits when video paused

What genius thought this change was a good idea? You put a video on pause for two minutes and come back to the Roku main menu. I can't find an option to set the timeout for a longer period, or disable it entirely. Not only do you lose your place but you may have a hard time finding that video again if you navigated to it through links from other videos. Is there a setting I missed? If not, Roku needs to undo this poorly thought out update. You expect to be able to put something on pause for a while and not have the app automatically exit.

TV & Player Features

17 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    I just paused a video for a good 20 minutes.  My screensaver activated after its setting of 5 minutes and when I dismissed it I was right back where I left off.  After its obligatory ads (I don't know how people watch Youtube), the video resumed.

    Does it really happen after only 2 minutes?  What's the setting for your screensaver start time?  Does it only happen in Youtube?  What if you pause the Getting Started video or a video in another channel/app?

    • chrisjdel's avatar
      chrisjdel
      Reel Rookie
      2 years ago

      It only happens on YouTube. The problem began a few days ago just after an update that changed a few minor things about the interface - the most noticeable being that prior searches appear horizontally along the top rather than vertically on the left like they did before. Powering off and restarting the unit didn't fix the issue.

      My screensaver is set to engage after ten minutes. But a paused YouTube video bails out in just two or three minutes to the main screen. If you hit the back button to halt playback and return to the previous menu, then leave it there instead of on a video paused mid-play, it will not exit automatically even after the screensaver kicks on.

      • renojim's avatar
        renojim
        Community Streaming Expert
        2 years ago

        Hmm... exiting to the Home Screen is usually an indication of a channel/app crashing.  Since it's only happening in Youtube, try the usual remove/restart/add routine:

        Highlight it on the Home Screen and press * on your Roku remote and choose "Remove channel".  Then restart your device from Settings->System or Settings->System->Power, as appropriate.  Add the channel again.  Don't skip the restart step or do the steps in any other order.

        What version of the Youtube channel/app do you have?  Highlight the icon on the Home Screen and press * and the version should be displayed.