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harta5's avatar
harta5
Newbie
2 years ago
Solved

Wireless Hotspot Stopped Working

I've been using my phone as a wifi hotspot for my Roku player almost a year. I went to watch it tonight, and it's saying it can't connect, even though it's showing a strong signal from my phone. I tried resetting , but nada. Any advice or ideas?

tv & player wifi
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi harta5,

    Welcome to the Roku Community!

    Thanks for sharing this information with us, and we'll gladly help you. As a start, have you tried connecting to a different network, such as from a modem or a router, to see if your Roku device is able to connect? In the meantime, you can try to restart your network settings to resolve the issue. Kindly follow the steps below to perform this.

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Advanced System settings
    4. Select Network connection reset
    5. Select Reset connection

    After performing these steps, kindly check to see if you've noticed some improvements. Please keep us posted.

    All the best,
    Kash

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi harta5,

    Welcome to the Roku Community!

    Thanks for sharing this information with us, and we'll gladly help you. As a start, have you tried connecting to a different network, such as from a modem or a router, to see if your Roku device is able to connect? In the meantime, you can try to restart your network settings to resolve the issue. Kindly follow the steps below to perform this.

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Advanced System settings
    4. Select Network connection reset
    5. Select Reset connection

    After performing these steps, kindly check to see if you've noticed some improvements. Please keep us posted.

    All the best,
    Kash

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      8 months ago

      Hi Community Users,

      We are locking this thread because the information may need to be updated.

      If you are still experiencing issues related to the original topic, here are a few steps you can take:

      1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

      2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

      Thank you,
      The Roku Community Team