Forum Discussion

RKCOM3's avatar
RKCOM3
Newbie
2 years ago

Will basic Roku devices work with AT&T fiber wi-fi?

Mine do on all 3 TVs. None worked well without ROKU after converting to fiber.

tv & player wifi

2 Replies

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi RKCOM3,

    Thanks for reaching us here in the Roku Community.

    We'd like to understand and see how we can help you with this. Could you tell us a little bit more about this? Do you see any error messages? 

    Have you tried any troubleshooting, and what didn't work?

    Tell us, and we'll have a look.

    Thanks,

    Rey

    • jontalk's avatar
      jontalk
      Roku Guru
      2 years ago

      Basic Roku devices? Helpful if you'd state which models you refer to or if you mean Roku TV's 🙂 As to the question, WiFi is a technology whose speed depends upon the band (2.4 or 5 gHz or in some cases 6e) and best connection via the channel selected in router settings. The most common cause of problems is channel congestion so using a phone app like WiFi Analyzer tells the user how much congestion there is and which channels work best. Fiber or cable has little impact since WiFi speeds vary.