Forum Discussion

MissT80's avatar
MissT80
Reel Rookie
2 years ago
Solved

Wifi doesn’t automatically connect when Roku is turned on

Can the wifi stay automatically connected? Kinda annoying to have to keep connecting every time I turn it on. 
tv & player wifi
  • RokuReynan-L's avatar
    RokuReynan-L
    10 months ago

    Hi, Dean16.

    Welcome to the Roku Community

    We'd be happy to provide you with steps to try about your Roku TV doesn't connect to the internet after you turning off.

    You may try turning on the fast start. Here are the steps:

    1. Press the Home button on your Roku remote
    2. Go to Settings
    3. Select System
    4. Go to Power
    5. Select Fast Start (Put a checkmark on Fast Start)

    If the issue persists, you may try performing a factory reset.
    Here are the steps:

    1. Press the Home button on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Advanced System settings
    5. Select Factory reset
    6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
    7. Follow the on-screen instructions

    Furthermore, you may also visit this support article on how to improve the Wi-Fi or wireless internet connection to your Roku streaming device

    If you need further clarification and assistance, please don't hesitate to let us know.

    Regards,
    Reynan

roughing_it's avatar
roughing_it
Newbie
2 years ago

I'm having the same problem.  I have 2 Roku devices and a Roku TV and they are all doing the same thing.  When we turn them on, they say not connected (I am using wifi and the signal is excellent).  Most of the time you just pick the same network and don't touch the password and it will reconnect.  But sometimes, it won't connect, but if you switch to the guest network it will connect, but this limits what we can do.  It's been doing this for only the last few weeks, so I'm assuming it was some Roku update that messed things up.  I have not changed any of the router or access point settings.  And yes, I've restarted the router and Roku's and that never helps.

RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
2 years ago

Hi roughing_it,

Greetings from the Roku Community!

We're glad to assist you with your problem connecting your Roku devices to the network. How far are your Roku devices from the network router? How many devices are connected to your network? (including computers, phones, and more)

In the meantime, kindly try to restart your system by going to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step). This will help clear out temporary memory, reset any processes that may be causing issues, and improve performance by closing unnecessary programs and freeing up system resources.

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice