Forum Discussion
RokuJanadeeK
2 years agoRetired Moderator
Hi honilvin,
Thanks for bringing this to our attention.
We understand and share your sentiments. We'd be glad to look into this.
May we know the following details?
- When did the issue start?
- What troubleshooting steps have you taken so far?
- What specific Roku device is affected?
In the meantime, we recommend restarting by going to Settings > System > Power (skip if the option is unavailable) > Restart.
If the issue is persistent, please let us know.
All the best,
Janadee