Forum Discussion

Niekie's avatar
Niekie
Newbie
4 years ago

Why does my Roku tv keep stopping in the middle of watching a movie and goes to Home Screen

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

GInaG

Thanks for the follow up.

Have you made sure to follow the troubleshooting step that RokuKariza-D provided in her previous reply?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

GInaG's avatar
GInaG
Reel Rookie
4 years ago

Dear Danny R:

 

I did. Our RoKu TV said "Challenge Accepted". I still have to reset/restart the Roku Tv every day. Or else, there is no sound with the Apps. Any of them. The only sound and picture I get, is with the Xfinity cable that is plugged in. My husband reminds you that it is 4 years old. Also he reminded me no one repairs them.

 

Gina, Fort Lauderdale, FL