Forum Discussion

EcalVin's avatar
EcalVin
Reel Rookie
3 years ago

Why does my Roku Express lose my account info overnight?

Just bought a Roku Express and connected to a Samsung 82” TV using the supplied Premium HDMI cable and drawing power from the TVs USB port.  It works great throughout the day.  I turn off the TV when...
TV & Player Setup
EcalVin's avatar
EcalVin
Reel Rookie
3 years ago

Ok…switched off the power time out setting on the Express box and changed power feed to house power, not TV.  Turned off TV at end of day.  When starting up TV this morning the Roku device was in screen saver mode.  So, I’ll declare PROBLEM SOLVED.   Thanks for your help, everyone.   

andyross's avatar
andyross
Roku Guru
3 years ago

I can add that the standard Express is rather outdated and has very limited memory which can cause all sorts of problems. The Express 4K should be considered the minimum Roku to buy, especially with your large screen.