Forum Discussion

delelise's avatar
delelise
Channel Surfer
7 months ago

Volume suddenly lower on Roku 4k TV

I am having a problem with my Roku 4k TV (specs below) with the audio output. The audio will start out at a normal volume, but once opening an app (any app) it suddenly drops very low. For example- i...
RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
7 months ago

Hey delelise,

Thanks for posting!

We get that you're having trouble with the Roku Select Series 4K TV, which volume suddenly lowered. We'd like to coordinate this with our team.

Can you send over the Tracker ID? Just hit the Home button five times and then the Back button five times to find it.

Keep us posted.

Roku Community Team

  • delelise's avatar
    delelise
    Channel Surfer
    7 months ago

    Absolutely- it’s UX-136-535

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      7 months ago

      Thanks delelise!

      We appreciate your cooperation. Please visit your inbox to further assist you.

      Roku Community Team.