Forum Discussion
Thank you for raising your concern here in the Roku Community, JRJ!
No worries. We're here to find you the best resolution possible.
May we first know if this happens to all of your Roku streaming devices? Also, does this also happen on a specific channel? Furthermore, we highly suggest resetting your remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds and then re-pairing it again. In addition, perform a system reboot on your affected devices by navigating to your Home screen. Scroll up or down to press Settings > System > Power (skip if unavailable) > System restart.
Please let us know what you find out, and we'll go from there. We'll be looking forward to your update!
Best regards,
Carly
That doesn't work but for me the problem went away on its own about a week ago(so far). Maybe Roku fixed the glitch.
- JRJ11 months agoChannel Surfer
I am still having the problem so it is not fixed. I give up.
I quit sending in any updates about my issue because no one cares.
- webbhq11 months agoChannel Surfer
Oh it's an annoying **bleep**. It'll probably start again. Will a new Ultra help?
- RokuJharra-Q11 months agoRetired Moderator
Hi @webbhq and @JRJ, thank you for posting in the Roku Community!
We really appreciate your attempts to fix the issue with your Roku voice remote’s volume. To better assist you, could you let us know what kind of Roku voice remote you have? Is it rechargeable, or does it use batteries?
We also suggest resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing that, pair it up again and see if there is any difference.We'll wait for your response.Thanks,
Jharra
- dbarr15752 months agoNewbie
I also am still having the problem, just today it went all the way up to 100, scared my cats and I could hear it from the other side of the house! Thankfully it didn't blow my sound bar speakers.