Forum Discussion
RokuReynan-L
12 months agoRetired Moderator
Hi, Brass5226.
Greetings from the Roku Community!
We understand that you're having an issue with the audio on your private listening. No worries, we'd be happy to help you with this.
Are you connected to the Roku app or directly to your streaming device? Have you followed the steps posted by RokuJechealR?
Please keep us posted.
Regards,
Reynan
Brass5226
12 months agoReel Rookie
Hi, yes I have. I connected the Galaxy Buds Pro 3 to the Roku Ultra directly without using the phone. I also made sure that the Rokus volume for the headphones was turned up to 100 using my remote. I assume since it seems to happen with both Apple and Samsung wireless headphones, that it is probably an issue with all wireless headphones.