Forum Discussion
Thank you. I tried all your suggestions with no success. I could not increase the AirPod volume to a higher level when paired the the Ultra. I even paired to with my few year old Roku Streaming stick via the app and was able to achieve significantly higher volume with it than the Ultra. The Ultra apparently does not provide as powerful of a volume output as iPhones and other devices include the Streaming stick. I guess I will have to return the Ultra.
Have you solved it yet? I also had the same problem with my customers
- Brass522612 months agoReel Rookie
Im experincing the exact same issue with my roku ultra. The audio latency is actully really good but like reported above I have low level muffled audio. But instead of airpods im using galaxy bud 3 pros.
- RokuReynan-L12 months agoRetired Moderator
Hi, Brass5226.
Greetings from the Roku Community!
We understand that you're having an issue with the audio on your private listening. No worries, we'd be happy to help you with this.
Are you connected to the Roku app or directly to your streaming device? Have you followed the steps posted by RokuJechealR?
Please keep us posted.
Regards,
Reynan- Brass522612 months agoReel Rookie
Hi, yes I have. I connected the Galaxy Buds Pro 3 to the Roku Ultra directly without using the phone. I also made sure that the Rokus volume for the headphones was turned up to 100 using my remote. I assume since it seems to happen with both Apple and Samsung wireless headphones, that it is probably an issue with all wireless headphones.
- Theobej9 months agoNewbie
I have the same problem woth my Buds Pro3 on the Ultra. In fact, the problem existed with Buds Pro2 as well. My other Roku TVs all provide fantastic output using the same method. I have connected both directly to the Ultra and through the app, results are the same. This is a great feature missing the mark and it is very disappointing.
- RokuJechealR2 years agoRetired Moderator
Hi davitua,
Thanks for your first post to the Roku Community!
We would like to learn more about the problem you are experiencing with low volume levels when using the private listening feature on your Roku Remote app.
What troubleshooting steps did you take to resolve the issue? Also, have you tried following the steps we provided in the post above?
Please keep us posted, and we'll continue assisting you from there.
All the best,
Chel- kcjp3 months agoBinge Watcher
I've increased volume on AirPod ear piece itself to 63 and is loud enough.
- Matthias123111 days agoNewbie
In case someone is still trying to solve this, disable Volume Leveling in the Sound Settings. Note that this is only possible when the Bluetooth headphones are disconnected (* menu during video playback).
Upon reconnecting the Bluetooth headphones, full volume is available.