Forum Discussion
Hi VMusic,
A warm welcome to the Roku Community!
If you're experiencing low volume levels with the private listening feature on your Roku Remote app, there are a few steps you can try to troubleshoot the issue:
- Check the volume settings on your phone: Make sure that the volume on your phone is turned up to a sufficient level. You can adjust the volume by using the volume buttons on your phone.
- Adjust the volume within the Roku app: Once you've started private listening within the Roku app, you should see a volume slider on the screen. Make sure that this is turned up to a sufficient level.
- Try using a different pair of headphones: It's possible that the headphones you're using aren't providing enough volume. Try using a different pair of headphones to see if this improves the issue.
- Try adjusting the sound settings on your phone: Depending on your phone's settings, you may be able to adjust the sound output to provide more volume. Look for settings related to Dolby, equalization, or sound enhancement.
Please let us know what you find out.
All the best,
Chel
- jlowebster12 months agoNewbie
This is the most annoying response because anyone who would go through the trouble of checking here would have already done all of the basic stuff you recommended jfc. Give some actually good advice please, instead of the copy and paste from your employee book.
- VMusic2 years agoReel Rookie
Thank you. I tried all your suggestions with no success. I could not increase the AirPod volume to a higher level when paired the the Ultra. I even paired to with my few year old Roku Streaming stick via the app and was able to achieve significantly higher volume with it than the Ultra. The Ultra apparently does not provide as powerful of a volume output as iPhones and other devices include the Streaming stick. I guess I will have to return the Ultra.
- davitua2 years agoNewbie
Have you solved it yet? I also had the same problem with my customers
- Brass522612 months agoReel Rookie
Im experincing the exact same issue with my roku ultra. The audio latency is actully really good but like reported above I have low level muffled audio. But instead of airpods im using galaxy bud 3 pros.