Hi Weave,
Thanks for letting us know about the issue you're experiencing with your Roku remote.
Have you tried going to settings and try to check these:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select remotes & devices.
- Select Remote.
- Choose your Roku remote from the list and select Set up remote for TV control.
After you choose your Roku remote on that settings, you can system restart your Roku device:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power (if you do not see a Power submenu, skip to the next step).
- Select System restart.
For further references, you can visit our support page: Set up TV controls.
Hope it can help! For any clarifications, just keep us posted.
All the best,
Chel