Forum Discussion
Two weeks in and same issue, and because of Wifi reciever I can't use a cheap cord
Hi Angelic9978,
A warm welcome here in the Roku Community!
As our valued streamer, we want to assist you with your concern. As a start, could you please tell us more about the issue you're experiencing? Additionally, what Roku device are you currently having issues with?
Your response would be much appreciated.
All the best,
Kash
- Arandle3 years agoNewbie
My Roku has also recently stopped working and I found that the power cable with long range Wi-Fi is broken. It looks like this a defect of that batch of streaming sticks.
I am in Canada and can't see anywhere to get a replacement online and am not sure if this is covered under warranty (which it should be).
SN 265036334468
MODEL 3810X
Model on the back of the long range wifi extender cord is WR001
- RokuTakashi3 years agoCommunity Moderator
Hi Arandle,
Greetings!
We appreciate you bringing this to our attention. Could you please send us a private message since we'll be gathering your information regarding this? Go ahead and click the name of the user beside the icon to visit the profile. Then, an option will be selected "Send this user a private message".
We would appreciate you reaching out to us once more.
All the best,
Kash