Forum Discussion

Oh_pickles_330's avatar
Oh_pickles_330
Newbie
6 months ago

Odd pop up that comes and goes

I have a Roku stick and a couple weeks ago this thing started where when you are on the Home Screen or watching tv this bar pops up at the bottom of the screen. It’s like system information or an advertisement or something. When it comes up it has little boxes about the HDMI, LED, Dolby, USB and a few others. You can’t click on them. They just pop up and fade then a few minutes later it does it again. I cannot figure out how to stop it from happening. This is a new issue. It hasn’t happened before. 

 

1 Reply

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    6 months ago

    Oh_pickles_330 

    Looks your TV is in "demo/store" mode.

    Go into your TV settings using your TV remote (not the Roku remote) and look for "home" mode or similar language.

    If you post your TV model, can likely point you to the correct setting location/procedure if still having issues.