Unable to operate streaming stick with remote
I have a Streaming Stick+ (model 3810x) with an original remote (model RC AL2). I am unable to operate the device with the remote. I am able to operate the TV (not a smart tv). So far I have attempt...
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Well technically it didn't fail, nor did it succeed. The green pairing light just continues to flash but nothing happens.
I've tried pairing the remote by navigating the app, but I've also done the reboot method you described.
The batteries are brand new.
I guess it may be time to get a new remote. It just seems weird to me that I'm able to control the TV (power on or off and the volume) with it but not the Roku.
Tvwatcher83, the TV controls are completely separate from the Roku controls. Unless you have it set up for CEC control, which you obviously don't, the TV controls use IR while the Roku controls use Wi-Fi direct. It's possible for the TV controls to work and the Roku controls to not work. I have one or two remotes that won't pair anymore, but they were apparently damaged by someone (not me) leaving batteries in them with the remotes unused for months until the batteries started to leak.
