Unable to Cast to Roku TV
I am unable to cast from my Android phone (Android 13) to my Roku TV (TCL 65S555). I am able to cast from my Android phone to another tv (Hisense Android TV) but not the Roku TV. My Roku TV does sho...
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As previously noted, I am still unable to cast via Netflix, despite having downloaded the Netflix app on both my phone and my Roku TV as well as connecting to the same wifi network.
Also, can you address my questions regarding the general screencast feature?
Hi mkatoma
Thank you for the inquiry!
If you are unable to cast Netflix from your phone to your Roku TV even though you have downloaded the Netflix app on both devices and they are connected to the same Wi-Fi network, there are a few things you can try:
- Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues.
- Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
- Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. Try resetting your Wi-Fi router if necessary.
- Check your Netflix account settings. Make sure your account settings are configured to allow casting. Go to your Netflix account settings and make sure that "Smartphone or tablet" is selected as a playback device.
We hope it helps!
Warm regards,
Lianna
How can I use the screencast feature from my Android phone to cast to the Roku TV? I am unable to do this currently.
Hi mkatoma
Thank you for the inquiry!
To use the screencast feature from your Android phone to cast to your Roku TV, follow these steps:
- Make sure your Roku TV and Android phone are on the same Wi-Fi network.
- Enable screen mirroring on your Roku TV by going to Settings > System > Screen mirroring > Screen mirroring mode and selecting either Prompt or Always allow.
- On your Android phone, swipe down from the top of the screen to open the Quick Settings panel.
- Tap the Screen Cast icon to begin searching for available devices.
- Select your Roku TV from the list of available devices.
- Wait for the connection to be established, and your Android phone screen will be mirrored on your Roku TV.
Note: The Screen Cast icon may be located in different locations depending on your Android phone model and version of Android. If you can't find it in the Quick Settings panel, try searching for it in the Settings app. Additionally, not all Android phones support screen casting, so make sure your device is compatible before attempting to cast.
We hope it helps!
Warm regards,
LiannaI followed the above instructions. However, my Roku TV is not listed as an available device to cast to. Please advise.
