Forum Discussion

NoSunHere's avatar
NoSunHere
Binge Watcher
4 months ago

TV/Streaming Device Not Showing in Roku Mobile App

I have 5 Roku devices. In the app on my phone, there are only 4 devices listed in my account. The missing device is a Roku TV.  All 5 devices are listed under one email address. I have performed a fa...
mobile app
tv & player support
YuriPrime's avatar
YuriPrime
Newbie
11 days ago

Still not fixed? I think this has been an on-going issue for how many months now. 

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator
    11 days ago

    Welcome, YuriPrime​ 

    We understand how important it is to get your Roku device working with the mobile app right away. Our team is continuing to investigate the issue, and we’ll notify you as soon as an update is ready.

    Roku Community Team