Forum Discussion
I’m having the same issue. Roku connects to my TV and asks me to select a Wi-Fi connection and my Wi-Fi password. After receiving confirmation of a strong signal, Roku attempts a software update. The TV then says downloading, and then suddenly quits as if the Roku turns off and no longer works unless I reset the Roku stick. I’ve tried using my 2.4 and 5.0 GHz connections. I’ve also tried updating it using a signal from my hotspot on my laptop with a VPN on. The software update never finishes but simply turns off my Roku stick. Does anyone have any suggestions? Thank you.
Talkwithron, if you're using the TV's USB port to power the stick, try using the supplied power adapter. It's not clear if you're always using a VPN, but if so, try disabling it or bypassing it.