Forum Discussion

ManojP's avatar
ManojP
Newbie
7 months ago

TV turn off not working on Vizio

Hi,

I just got new Roku Express 4k. The turn off TV feature within the app isn't working. It only worked once yesterday. Could you help understand why is this happening?

Also why is there no option to turn off Roku device? 

My TV is Vizio and I only got Roku because the Netflix app on my TV says that it will stop working as it can't be upgraded. 

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    Roku devices don't turn off - at most they go into a power saving mode.  The app can only turn off the TV if the Roku device can turn off the TV and I believe some people have said that they don't even get the power button on the app.  If you add the "TV Off" shortcut to your Home Screen found under Settings->Home Screen->Shortcuts (it will appear at the end of your Home Screen) does it turn off the TV?