Forum Discussion

bzkiii's avatar
bzkiii
Channel Surfer
3 years ago
Solved

TV stopped showing roku device - not even the welcome screen

I have a Roku 3. I was changing some internet settings on my wifi router- nothing major.  Now all of a sudden my Roku wont show up on my tv.  I changed the settings back and still nothing.  The front...
tv & player wifi
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hi bzkiii,

    Thanks for the post.

    Roku 3 was first released in 2013. Hence, that device is now 10+ years old and probably approaching the end of support from Roku and channel developers. It might be better to purchase a new streaming device for up-to-date support from Roku and channel providers.

    You can browse Roku streaming devices at this link: Roku Streaming Device and Players

    All the best,
    Kash

bzkiii's avatar
bzkiii
Channel Surfer
3 years ago

renojim ive tried other power adapters. the issue isnt that the unit fails the power on.  it seems to be failing to transmit image and sound to the tv/computer/screen of any sort that ive connected it with.  Which, if the primary function of the device is to transmit picture and sound, it not doing those makes it a paperweight.  

I have tried factory reset too. same issue. 

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 years ago

    Hi bzkiii,

    Thanks for the post.

    Roku 3 was first released in 2013. Hence, that device is now 10+ years old and probably approaching the end of support from Roku and channel developers. It might be better to purchase a new streaming device for up-to-date support from Roku and channel providers.

    You can browse Roku streaming devices at this link: Roku Streaming Device and Players

    All the best,
    Kash

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      10 months ago

      Hi Community Users,

      We are locking this thread because the information may need to be updated.

      If you are still experiencing issues related to the original topic, here are a few steps you can take:

      1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

      2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

      Thank you,
      The Roku Community Team