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Tech-Dummy's avatar
Tech-Dummy
Reel Rookie
9 months ago

TV settings control for Roku Ultra

I have a Samsung TV with a Samsung sound bar.  When I installed a Roku Ultra I lost all access to TV settings with either remote.  How can I access and answer on screen set up questions? 

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Tech-Dummy,

    Thank you for posting here in the Roku Community!

    We want to investigate this issue you had with the Roku Ultra further. Could you send us a photo of the screen setup question you are seeing?

    We'll wait for your response.

    Thanks,
    John