Forum Discussion

barbnor2's avatar
barbnor2
Newbie
3 years ago
Solved

turn off the sound when moving around in the menu

When I move around in the menu there is an irritating sound each time I click on a movie or move to a different channel on my Express 4K.  I can't remember how to turn that off.  This doesn't happen on my other Roku Streaming Stick.

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi barbnor2,

    Thanks for your first post in the Roku Community!

    We appreciate you informing us about the issue and we would be more than happy to assist you with your Roku device.

    You may have accidentally enabled "Screen reader" and that's why your Roku player sounds like it's been talking to you. You can turn off the Screen reader by pressing the * button on your remote 4 times quickly.

    For more information, visit our Support page here: How to enable the text-to-speech screen reader on your Roku® streaming device | Official Roku Support

    Please try doing this and see if it helps with what you're experiencing.


    Best regards,
    Mary

  • renojim's avatar
    renojim
    3 years ago

    barbnor2, if it's the "clunk" sound you hear every time you press a button it's under Settings->Audio->Menu volume.

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  • renojim's avatar
    renojim
    Community Streaming Expert
    3 years ago

    barbnor2, if it's the "clunk" sound you hear every time you press a button it's under Settings->Audio->Menu volume.

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi barbnor2,

    Thanks for your first post in the Roku Community!

    We appreciate you informing us about the issue and we would be more than happy to assist you with your Roku device.

    You may have accidentally enabled "Screen reader" and that's why your Roku player sounds like it's been talking to you. You can turn off the Screen reader by pressing the * button on your remote 4 times quickly.

    For more information, visit our Support page here: How to enable the text-to-speech screen reader on your Roku® streaming device | Official Roku Support

    Please try doing this and see if it helps with what you're experiencing.


    Best regards,
    Mary

    • Preci's avatar
      Preci
      Newbie
      3 years ago

      I just want to say thank this works great in no time!

      • RokuMary-F's avatar
        RokuMary-F
        Community Moderator
        3 years ago

        Hi Preci,

        Congrats on your first post in the Roku Community!

        We're glad that your issue was resolved with the troubleshooting steps provided to disable the "Screen Reader" feature.

        Thanks for using our services. Have a great day!


        Best regards,
        Mary