Forum Discussion

Link83's avatar
Link83
Newbie
3 years ago

TLC/Roku TV turns off and on just by MOVING the remote

My tv literally turns off and on once the remote has a clear line for the IR signal. It doesn't always happen, but when it does nothing I do fixes it. I pick up the remote, hit power, TV comes on. I ...
regzapanta's avatar
regzapanta
Newbie
3 years ago

My TV always shut off while I watch 20-30 min will reset by it self . Same rhing with mybother TV. I ask comcast to check and I dnt have no issue but this 2 TLC roku. They need to Recall all this and replaced😩

RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
3 years ago

Hi Link83 regzapanta,

Welcome, and thanks for posting to the Roku Community!

We'd like to know more about the issue that you ran into. Please provide us with more details.

  • Is the issue happening on all content or channels, or is it isolated to one content or channel? (Specify)
  • Are you getting error messages or error codes while playing content?
  • How long have you been using this remote?
  • Do you have extra batteries or new batteries for your remote?

With more detailed information, we will be able to assist you further.
Best regards,
Eunice