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JAG-DAD's avatar
JAG-DAD
Newbie
2 years ago
Solved

TLC ROKU TV stuck in reset loop

We suffered a 60 minute power failure.

Roku came up and loaded new software since then it's been in a reset loop.  It comes up in a generic Roku screen, goes blank, then comes up in the same screen,  brightens, goes blank again before showing our normal home screen for about half a second then goes blank again....rinse repeat.

Tried unplugging for extended period then plugging back in and holding the reset button for 15 seconds......no joy.  Same reset loop.

Any other ideas out there?

5 Replies

  • kumarash2's avatar
    kumarash2
    Reel Rookie
    2 years ago

    I moved the Roku ultra model 4802X to a wired connection and it actually finished a system update that got stuck when it was wireless connected to the home network.

  • kumarash2's avatar
    kumarash2
    Reel Rookie
    2 years ago

    Started happening to me last week as well. Specifically with the Amazon Prime video app.

    • tvalentino's avatar
      tvalentino
      Newbie
      12 months ago

      Reset did not work. Unplugging and waiting and replugging in, did not work. Holding the power button and the volume button down together on the remote, did not work. Holding the power button on the TV itself, did nothing. Resetting the TV by holding the reset button on the back of the TV, reprogramming it, updating it and signing back in, did absolutely nothing as well. 

      Anything else to try?