Forum Discussion
I already had to restart it for another function, and it had no effect on bringing back the old themes. This doesn't look like a simple hiccup. This looks like someone redesigned the OS without warning us users. "Decaf", "Graphite", and "Nebula" wallpapers are gone, and the new layout has scrolling rows instead of columns. I don't have a way to upload pictures right now, and I have no idea how to capture video from a TV. I'm using a Hisense set with Roku built into it.
Thanks for the updates,
We would be happy to investigate. Could you please send us a picture of what you're seeing now?
Once we have this information, we can pass it along to the appropriate Roku team to investigate further.
We look forward to working with you to help resolve this issue.
Thanks,
Arjiemar
- kclantern19842 years agoBinge Watcher
What part of "I don't have a way to upload pictures right now" is hard to understand? My own computer is in the shop right now, so I'm borrowing my mom's. And I can't hook my phone or any other camera up to it. And I don't see a way to get a screen cap from the TV itself.
- andyross2 years agoRoku Guru
It's not an OS update. It's sort of a 'middleware' update where they can add/remove features and alter menus. This is one that is being slowly rolled out. I have it on one of my Roku's, but not the other.
- kclantern19842 years agoBinge Watcher
Well, they need to roll it back. I did not sign up to be a guinea pig, and I don't like this new layout. The old one was far better.
- AJCxZ02 years agoStreaming Star
I am not @kclantern1984, but this is what I have seen on my up-to-date 4640RW Ultra on which I was using Graphene until it disappears weeks ago.
The newer menu on my 4800X Ultra does not show these nice old default themes.