Forum Discussion

Huairen's avatar
Huairen
Reel Rookie
2 months ago

The colors of the new Roku Select Series are washed out

I got this television yesterday and OMG what a horrible tv this is. Picture quality is terrible, colors are very washout and motion smoothness is terrible is like using a 20 years old display. When t...
home screen
roku made tv
RokuSuzetteL's avatar
RokuSuzetteL
Community Moderator
2 months ago

Hey, Huairen​ 

It sounds like you're having some trouble with the picture quality on your Roku TV—thanks for giving those troubleshooting steps a try.
We'd like to know...

  • Is the issue happening only on local channels, or are you noticing it on streaming apps as well?
  • If possible, a video of the issue would be great.
  • Can you also provide the Serial number or Device ID of the Roku TV so we can check it here? (It can be found in Settings > System > About)

Looking forward to hearing from you!

Roku Community Team