Interesting. I checked this on the three different models I have hooked up at the moment, and didn't see what you are reporting.
Edited to add:
All my Rokus are still on Roku version 12.5.5 -- have you been updated to version 13 that is currently rolling out? Settings > System > About will show you the Roku software version number.
Otherwise, the only thing I can think to suggest is a Factory Reset, but recognize this puts you back in a new-out-of-the-box condition and you have to set the Roku up again from scratch. You might decide the lack of a * option for one channel tile is not enough of an irritant to do a Factory Reset.
I have the Roku Express 4K+ with the OS version 13.0.0 - build 24056-E4. I still have the very minor issue with the channel tile * (asterisk) option button not being displayed on the Home Page the TOP LEFT channel tile only. I have experimented for many weeks with all of the associated Home Screen options settings. Layout - Recommendation rows - Tile size (I am glad to have the option to choose small again). Menu items - Live TV - What to Watch - Featured Free - Sports - Shortcuts. The Recommendation rows "Show" is the only setting that will display the channel tile * option button. I prefer to use the "What to Watch" option which is the quickest and fewer button presses to access the "Continue Watching" section. The lack of the channel tile * option button is not a deal breaker for use of the device. It just seems odd that the Recommendation rows is the only option that will allow the * button to be displayed for the TOP LEFT channel tile. I have performed all of the Roku recommended troubleshooting steps many times which includes Factory Reset.
ThisishT, after reading your post I checked one of my Roku devices on 13.0 (a 3920) and saw the same thing. Very strange. I checked a different device that recently updated and didn't see the problem. On the one with the problem, I tried moving the tile to the right of the top left one into position 1 and while the tile didn't move (I think that's a different problem), suddenly the Options appeared for the top left tile. I can't repeat the missing Options for the top left tile (item 1 on the Home Screen). I'll have to keep an eye on it.
Thanks, renojim for your reply and information. The * button option will appear only if and when the Recommendation rows "Show" option is selected. I prefer to use the less cluttered "What to Watch" option however this option (also Tile size - Live TV - Featured Free - Sports) will omit the * button option for any tile located in the top left position 1. I have 9 channel tiles on my Home screen. I have moved each channel tile to the top left position 1 many times and the * option button will be omitted for any tile on the top left position 1 until the Recommendation rows Show option is selected. I am not complaining. I am just confused about how and why the * button option will appear only when the Recommendation rows Show is selected.
