Forum Discussion
Unfortunately, as of this evening, this is no longer working. The default is back to All Channels, which no one is asking for. 😞
Hi JimL,
Thanks for keeping us posted here in the Roku Community!
Can you please provide what RokuJohnB asked so we can look further into this issue and assist you further?
We'll be waiting for your reply.
Kind regards,
Eunice
- JimL2 years agoStreaming Star
I don't know what I can write to be more explicit, but I'll try.
After going through the trouble of choosing only the channels I want to see in Roku live TV, AKA Favorites, Favorites are what I want to see when I open the Roku live channel.
When this was working properly, starting the Roku live TV app would bring me right back to Favorites, where I was when I left the app. Now I am brought back to the All Channels category. If watching a channel in my Favorites list and hit the back button to go back to the channel list, I am no longer brought back to the Favorites category, but rather to the All Channels category. I then have to scroll down to the Favorites category, which puts me at the top of my list of Favorites and have to scroll down again to get to a channel I want to see, even if the channel was only one channel in the list away from what I was watching.
This was fixed and working properly when I started this thread on 9/12. As of last evening, 10/30, I noticed this was no longer working. Obviously a change was implemented that broke this. I can't believe no one at Roku is seeing this behaviour uness they don't use a Roku and have chosen favorites to watch.
The same behaviour is seen on all three of my active roku units: Express, Express 4K+, and Streambar.
If what I've written is not clear or you need further clarification, please reach out to me. I may not have some of the correct terms, so please let me know if anything I've written is not clear.
Thanks,
-Jim
- RokuEuniceL2 years agoRetired Moderator
Hi JimL,
We appreciate you letting us know about this here in the Roku Community!
There is a new update in Roku, so this might have affected your Roku device. Kindly try to restart your system by going to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step) and see if it fixes the issue.
Let us know how it goes, and we'll be glad to assist you further.
Kind regards,
Eunice
- JimL2 years agoStreaming Star
I followd your suggestion with my three Roku's and there was no difference. They are all behaving the same in that I am unable to stay in favorites, but automatically go right back to All Channels.
If you have access to the developers, perhaps you could ask them about the change they implemented and whether it was really necessary.
-Jim