I have a TCL Model 55R635 Roku TV 8119X. After plugging in wired headphones into the headphone jack, the Headphone icon is still showing and the TV Speaker is not working, even after unplugging the headphones. I tried a factory reset but the issue persists. How can I turn off Headphone Mode on my TCL Roku TV?"
Hi James881,
Thanks for posting in the Roku Community!
We appreciate you informing us about the issue with Roku TV that is stuck in headphones mode.
In order to resolve this issue, we recommend restarting the Roku TV. Please follow the instructions below to troubleshoot the issue:
Please let us know if there's any difference after.
Best regards,
Mary
This doesn’t work
Hi Taylor6!
Greetings from the Roku Community!
Thanks for reaching out, and we appreciate the attempts to resolve this. We'd like to know more about this.
Would you mind sharing with us when you started seeing the issue occur? What are the steps to reproduce the issue? Aside from power cycling your device, have you also tried performing a system restart from Settings>System>Power>System restart? Then try again to see if you're still seeing the same issue occur.
Keep us posted on what you find out.
Regards,
Rey
I was facing the same issue on my TCL roku TV . after some research i found this post.
which says to change some settings and i made the change and its working now .
