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Dianewilf's avatar
Dianewilf
Reel Rookie
2 years ago

TCL Roku TV turns on repeatedly - won’t remain off

My 2022 TCL Roku TV continues to turn on after I power down.  I have tried remote Vs app, have done a factory reset, have unplugged and plugged into a different power outlet, all wi th mo luck. Any other ideas?

7 Replies

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Dianewilf,

    A warm welcome here in the Roku Community!

    We will be more than delighted to assist you with your Roku TV issue since it will turn on by itself. Please try the troubleshooting steps below.

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select System.
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System Restart.

    Please keep us posted if the problem still persists after trying the troubleshooting steps.

    All the best,

    John

    • Dianewilf's avatar
      Dianewilf
      Reel Rookie
      2 years ago

      I did that yesterday and again today.  Still coming on by itself.  I’m at a loss.  Would putting an Apple TV 4K device on it help?  Any ideas?

      • HDMIGuy's avatar
        HDMIGuy
        Roku Guru
        2 years ago

        Dianewilf Do you have a ceiling fan, anything that has a remote or timer that could be turning on the TV? 

        I don't think connecting another device to the TV will solve the problem but I could be wrong.  

  • HDMIGuy's avatar
    HDMIGuy
    Roku Guru
    2 years ago

    Dianewilf Do you have another device connected to an HDMI input on your TCL Roku TV?  If you do it sounds like that device is using CEC to turn the TV back on.

    • Dianewilf's avatar
      Dianewilf
      Reel Rookie
      2 years ago

      Nothing else is plugged into any HDMI port.  It’s a mystery. I ordered a new power cord to see if it’s an electrical issue with the cord.