Forum Discussion
@r8cg3yy
Thanks for the post.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order.
Does this clear up the issue you are seeing? Please keep us posted what you find out.
Thanks,
Danny
I had noticed for a while that my tv would always be off. Now it's gotten to the point that some of the channels won't stay on longer than a minute. I called Hisense and they said for me to get in touch with you guys. Any suggestion would be grateful.
Model # 40H4030F1
Serial # 40G210188H12410
Thank You
Carmen Murphy
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing? Please keep us posted what you find out.
Thanks,
Danny- fcdonald2 years agoReel Rookie
I see that the issue of the Roku channel not playing on Roku TVs has been recurring for several years. My Roku channel stopped working a few months ago on my TCL Roku TV. All other streaming channels and satellite TV channels are working, but not the Roku channel. I have tried uninstalling and reinstalling following the exact steps outlined in your instructions. What else can I do? Is the issue actually specific to individual TVs, or is this a Roku system issue, as postings with this problem on several makes of TVs have been posted since at least 2022? Your help is appreciated.
- fcdonald2 years agoReel Rookie
For the Roku Channel, I can see the content, select a movie or show, see the description and picture of the main actor(s), and Watch icon, on a purple screen. I can go to the episode selection screen. However, when I select the Watch icon, it goes to a purple screen with the picture of the actor(s), but the words and icon disappear. The selected movie or show won’t play.