Model: G108X - Roku TV
Serial number: X0120050TYWJ (S0A8G210TYWJ)
Software version: 13.0.0 build 24062-CG
GC version: 11.10.22
issue ID WJ-313-715
This has been an issue since April. I believe I have had one update since then.
I have factory reset the TV and rebooted. All mobile devices are checked to be sure software is updated and rebooted.
Model: C105X - Roku TV
S/N: X000001PTLWA (S036D01PTLWA)
S/W version: 13.00 build 24062-93
GC version 11.10.22
ID WA-313-626
THank you
Hi, Vickielayn.
Thanks for providing us with the details of your TCL Roku device. Rest assured that we will include your device in the process of investigation.
Your continuous patience and understanding as we work on this, are highly appreciated.
Best regards,
Carly
Hello,
Not sure why this was moved from my original thread to this one, as I'm not trying to mirror from Windows 11...but...is there any news?
Thanks
Hi, Vickielayn.
Thanks for getting back.
As of the moment, I have not received any updates at this time. But, rest assured that the team is actively working on resolving this issue promptly.
In the meantime, can you please confirm if your PC and Roku TV are on the same network?
I'll be looking forward to your response.
Best regards,
Carly
