Forum Discussion

jessy9's avatar
jessy9
Reel Rookie
18 days ago

TCL Roku TV color/display issues

Was mid watching a show and everything glitched and now the color is stuck in red green dark black

 

I assumed it was the show I was watching turned it off turned it back on then realized once the show was over I went to a different streaming platform…. It was all of them Netflix Hulu prime video YouTube tv is all discolored. The display is normal everything up to actually watching. My tv is not old enough for this to be happening. 65” TCL Roku WHAT GIVES

TV & Player settings

2 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    17 days ago

    Try unplugging the power for a minute or so.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    17 days ago

    Hi there jessy9​

    We understand that you're having a video quality issue on your TCL Roku TV during streaming. We'd like to take a closer look.

    What is your Roku TV software version? We'd also like to know if it happens only on this TV or if you have tried another Roku device to see if the same issue occurs.

    In the meantime, we suggest that you system restart your Roku TV and check the network connection.

    Keep us posted.

    Roku Community Team