I am having a similar issue. Same TCL tv, except I get no sound at all from the blu ray player. Video is fine. It works if I hook it up to a non-tcl tv. Also have tried every setting on the tv to no avail. I’m hoping someone has a solution.
Hi, all. I had the problem where I had dvd video, but no audio. Very frustrating. I solved the issue by going into "TV inputs", then selected the HDMI port I was plugged into. There is an HDMI mode option. Mine was factory-default set to "Standard". I changed this to "Auto". Now, the HDMI port was recognized as a blu-ray player and the audio works the way it should. This, btw, is with a TCL soundbar.
Hope that this helps.
